The Hajj and Umrah Services Conference and Exhibition 2024 concluded its activities in Jeddah, which was organized under the patronage of the Custodian of the Two Holy Mosques, King Salman bin Abdulaziz Al-Saud via the Ministry of Hajj and Umrah for the third year, in partnership with the Pilgrim Experience Program (PEP), one of the programs of the Kingdom’s Vision 2030.
The largest event of its kind saw the participation of more than 80 ministers and heads of Hajj delegations from various countries in the world, 27 government agencies, and more than 200 service provider companies from inside and outside the Kingdom. Moreover, among the attendees were decision makers, researchers and service providers.
The conference witnessed the signing of the Pilgrims Affairs Agreement with 76 countries. The participatory agreement was also signed with the pilgrim affairs offices to organize the dispatching of pilgrims according to their desires, and signing of 220 agreements between various government agencies, non-profit sector institutions and companies was also announced.
The conference and exhibition reviewed the latest developments and practices in providing distinguished services to pilgrims and Umrah performers.
The conference gathered officials from inside and outside the Kingdom, researchers and investors through 47 main and interactive sessions that touched on logistics and transportation services, housing and hospitality services, infrastructure and development projects, development, training and qualification, entrepreneurship and investment opportunities, technology and innovation, health care.
The sessions also tackled the infrastructure projects that contribute to enriching the The Pilgrim Experience Program, coinciding with 50 specialized workshops, took part in a pavilion visited by over 60,000 people.
The activities ranged from introducing and raising awareness about the impact of the Kingdom’s Vision 2030 on pilgrims' and Umrah performers' journeys to showcasing the contributions of 40 government agencies in serving them.
The pavilion also exhibited a rare edition of the holy Kaaba’s cover Kiswa from 1356 AH, 1938 AD, dedicated by late King Abdulaziz bin Abdulrahman Al-Saud.
The Pilgrim Experience Program aims to facilitate as many Muslims as possible in performing rituals and visiting sacred sites, while enhancing and deepening their experience.
