Indonesia’s Minister of Hajj and Umrah Dr. Mochamad Irfan Yusuf visited today the terminal dedicated to the Makkah Route Initiative at Juanda International Airport in Surabaya.
The minister reviewed operations at the terminal and received a briefing on the procedures implemented to facilitate pilgrims’ journeys and expedite their processing in record time.
The initiative aims to provide high-quality services to pilgrims from participating countries by completing their procedures with ease and convenience in their home countries.
This includes collecting biometric data, issuing Hajj visas electronically, completing passport procedures at the departure airport, and verifying health requirements.
Pilgrims are then directed to buses that transport them via dedicated routes to their residences in Makkah and Madinah regions, while partner entities handle the delivery of their luggage directly to their accommodations.
