The Ministry of Hajj and Umrah has suspended seven Umrah companies for violating regulations by accommodating Umrah performers in unlicensed housing, in direct breach of approved guidelines.
The ministry described the offenses as serious infractions that jeopardize Umrah performers' safety and comfort. This action is part of ongoing monitoring efforts to improve the quality of services provided to pilgrims.
Reaffirming its commitment to upholding the highest standards of service, the ministry emphasized it will not tolerate any entity that fails to meet contractual obligations or compromises the well-being of worshippers.
It also urged all Umrah companies to strictly adhere to official regulations and ensure the full delivery of agreed-upon services, contributing to an improved experience for Umrah performers during their stay in the Kingdom.
