Saudi healthcare leaders win two gold awards at London ICXA event

Saudi healthcare leaders achieved international recognition by winning two gold awards for customer experience leadership at the 2026 International Customer Experience Awards (ICXA), held in London. The event saw global competition from leaders representing institutions and companies across various sectors.

Dr. Ibrahim bin Saleh Bani Hemim, from the Ministry of Health’s Najran branch, received the gold award for "Customer Experience Leader of the Year." Abdulrahman bin Dubay Al-Harbi, CEO of the Madinah Health Cluster, was awarded gold in the same category for organizations with more than 1,000 employees.

This achievement highlights the excellence of Saudi talent and their growing presence on the international stage. It also reflects the advancement of institutional leadership in the healthcare sector and its ability to enhance services and improve the beneficiary experience, in line with the Health Sector Transformation Program and Saudi Vision 2030, which aim to raise the quality of healthcare services and boost performance efficiency.

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