Interactive digital services enhance experience for Prophet’s Mosque visitors

The General Authority for the Affairs of the Grand Mosque and the Prophet’s Mosque has launched a suite of digital services on its website, enabling visitors to the Prophet’s Mosque to plan their visits in advance and benefit from available services. The initiative aims to enhance the visitor experience and improve the quality of digital offerings.

Available services include an interactive map of the Prophet’s Mosque, real-time updates on crowd density along the route to greet the Prophet, prayer hall occupancy status, a visit portal, the Haramain Beacon platform, a worshipper’s guide, and a children’s hospitality center. These tools allow visitors to access essential information and services both before and during their time at the mosque.

The interactive map provides up-to-date information about mosque facilities and service locations, making it easier for visitors to navigate and reach their destinations. The crowd density service offers real-time data on congestion along the greeting route, while the prayer hall occupancy tracker helps visitors choose the best time and place for prayer.

The authority encouraged those interested in these services to visit its website and explore the interactive digital system, which aims to facilitate the visitor journey and enhance service quality in line with digital transformation goals for serving mosque visitors.