Jawazat details how to complete unresolved transactions via Absher’s Tawasul service
Saudi Arabia’s General Directorate of Passports says the Tawasul service on Absher allows users to resolve transactions that cannot be completed online.
Key Takeaways
AIThe General Directorate of Passports has clarified that the Tawasul service on the Absher platform enables users to submit requests for transactions that cannot be completed electronically, without the need to visit passport offices in person.
According to a statement on its official X account, the directorate said the service allows users to submit requests and complete procedures online through Absher, helping to streamline processes and save time and effort for beneficiaries.
To use the Tawasul service, users must log in to the Absher platform, select “My Services,” go to “Passports,” and then choose the Tawasul service.
Next, users should click “Submit New Request,” select the relevant department and sub-service, provide a description of the request, attach the required documents, and then send the request electronically.
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The General Directorate of Passports emphasized that the Tawasul service is available exclusively through the Absher platform, and urged users to utilize it if they are unable to complete their transactions through standard electronic services.