Saudi Board of Grievances awarded ISO certifications for information security and quality management

The Saudi Board of Grievances has received two international certifications from the International Organization for Standardization (ISO), one for its information security management system and another for its quality management system.

The certificates were presented by Abdulrahman Al-Duwaihi, supervisor of the Decision Support Center at the Board of Grievances, in a move that reflects the board’s commitment to implementing international standards and advancing its judicial, administrative, and digital systems.

Through these certifications, the Board aims to strengthen data governance, protect information and ensure its confidentiality and integrity, as well as to reinforce quality standards and continuous improvement in procedures and services. This is expected to boost operational efficiency, enhance the reliability of digital judicial services, and improve user experience.

The Board has previously obtained several international accreditations and certifications in innovation management, business continuity, risk management, and IT service management. It has also won two international awards for innovation and digital transformation at the GovMedia Awards 2026 in Singapore, in addition to local and international certificates of excellence and recognition in digital transformation and user experience.

These achievements are part of the Board of Grievances’ 2030 strategy to strengthen leadership, maximize impact, and reinforce the capabilities and standing of Saudi administrative judiciary both locally and regionally.