Real Estate Development Fund Wins Best Government Call Center Award in Middle East, GCC

Procedural Mechanisms to Boost Efficiency of Saudi Real Estate Sector

The collection call center at the Real Estate Development Fund has won an award for the 2021 government support services category at the level of the Middle East and Gulf Cooperation Council (GCC) for Arab States, during the annual ceremony for call center awards held by INSIGHTS in Dubai, the United Arab Emirates.

The CEO of the fund Mansour bin Madi received the award.

Spokesperson of the fund Hmoud Al-Osseimi said that this achievement is an extension of previous international accomplishments to serve beneficiaries and ensure the strategic approach of the fund in offering its services easily. He added that the win is also a result of teamwork in the fund to achieve the highest satisfaction rate among beneficiaries.

He said that this award is also a result of what the fund enjoys of human personnel who are trained and qualified to deal with beneficiaries, in addition to the developed capabilities and high technologies that contributed to building up a developed communications center, noting that there is an evaluation and performance indicator according to the international standards.