Civil Affairs launches online service for lost national ID replacement via Absher
Saudi Civil Affairs has introduced an online service allowing citizens to report and replace lost national ID cards through the Absher platform.
Key Takeaways
AIThe Civil Affairs Agency at the Ministry of Interior has announced the launch of a service enabling citizens to report and replace lost national ID cards electronically through the Absher app. The new feature allows users to request a replacement and have the document delivered to their registered address, eliminating the need to visit Civil Affairs offices in person.
How to replace a lost national ID card
The steps to issue a replacement national ID card are as follows:
Log in to the Absher app.
Select "My Services."
Choose "Civil Affairs."
Select "National ID Services."
Click on "Reissue National ID."
Choose "ID Lost."
National ID services can be completed easily from anywhere, with the option to capture ID photos directly through the app using DAI technology.
The service utilizes artificial intelligence to ensure that uploaded photos meet national ID requirements.
Renewing the national ID card
The Absher platform also clarified that citizens can renew their national ID cards electronically and request delivery to their registered national address, without needing to visit Civil Affairs offices.
The steps to renew a national ID card via Absher are as follows:
Log in to the Absher app.
Select "My Services."
Choose "Civil Affairs."
Select "National ID Services."
Select "Renew National ID."
