Citizen’s Account clarifies if grandchildren can be added as dependents
Saudi Citizen’s Account program explains procedures for adding a grandchild as a dependent and outlines steps for updating beneficiary information.
Key Takeaways
AIA question was submitted to the official customer service account of the Citizen’s Account program by a follower, asking: "Can a grandmother add her grandchild as a dependent, and what is the procedure?"
The Citizen’s Account responded on its X platform page, stating that a grandchild can be added as a "dependent under care" by providing the required documents, such as a guardianship deed or proof of custody.
View the post on X
Required procedure for urgent data changes
The Citizen’s Account program has specified the necessary steps for urgent changes to beneficiary data.
The program added, via its "Customer Service" account on X, that if there is any change in a beneficiary’s income data, they must log in to their account.
The Citizen’s Account program continued, stating that the beneficiary should then click on the "Beneficiary File, General Data" icon, update the income information, and save it. The data will then be reviewed, verified, and eligibility reassessed.