Technical advancements are playing a key role in improving services for worshippers and visitors to the Prophet's Mosque during Ramadan. One such innovation is the "occupancy status of prayer halls" service.
Available in Arabic, English, and Urdu, this user-friendly service enables visitors to obtain real-time capacity information about all prayer areas in the mosque before arrival.
Users can view live the occupancy levels for 12 designated locations, including the eastern, western, and northern expansions, courtyards (including the new western courtyards, and the rooftop prayer area.
Accessible via the link: https://eserv.wmn.gov.sa/e-services/prayers_map/?lang=en, the page displays occupancy status in four clear color codes: green, “available”, yellow, "almost busy", red, “busy”, and gray "unavailable".
This real-time information helps worshippers plan their visit effectively, and this ensures a smooth flow of movement throughout the mosque and its courtyards. It also helps authorities activate crowd-management plans during peak prayer times.
