Exit and re-entry visa fees non-refundable if canceled, Jawazat confirms

A query was sent to the official account of the General Directorate of Passports (Jawazat) by a follower, asking: "I issued an exit and re-entry visa for my private driver, but the airline canceled the flight. Can I get a refund for the visa fee after canceling the visa?"

Jawazat responded via its account on X, stating that visa fees are non-refundable if the exit and re-entry visa is canceled.

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The General Directorate of Passports also urged citizens to safeguard their passports both inside and outside the Kingdom, protect them from damage, loss, or theft, and avoid neglecting, mortgaging, or misusing them. Passports should be kept in secure places.

Jawazat explained that if a passport is lost, damaged, or stolen within Saudi Arabia, a report must be filed through the "Report the Loss of a Saudi Passport" service on the Absher platform.

If a passport is lost outside the Kingdom, individuals should promptly notify the nearest Saudi mission and visit the Passports Department upon returning to Saudi Arabia to complete the necessary procedures.