Civil Affairs clarifies ID photo process for lost card replacement via Absher
Saudi Civil Affairs confirms only live mobile photos are accepted for lost or damaged national ID replacement requests through Absher.
Key Takeaways
AIThe Civil Affairs Agency at the Ministry of Interior has clarified the required photo procedure when applying for a replacement of a lost or damaged national ID card, in response to a query from a user on the X platform.
A user had asked Civil Affairs on X: "My ID is lost. I applied through Absher and paid 100 riyals, but the system asks me to take a live photo with my mobile camera and does not allow me to upload a saved image. What should I do?"
View the post on X
In response, Civil Affairs explained that for issuing a replacement for a lost or damaged national ID card, the required photo must be taken live and uploading a previously saved image is not permitted.
This clarification is part of efforts to explain the procedures for replacing lost or damaged national ID cards through electronic services, aiming to streamline the process for beneficiaries.