Citizen’s Account clarifies rules for removing independent dependents
Citizen’s Account says dependents accepted as independent are automatically ineligible and do not need to be removed from the main account.
Key Takeaways
AIA question was submitted to the Citizen’s Account program by a user asking: "How can I remove an independent dependent?"
The Citizen’s Account program responded via its X account, explaining that individuals can register as independent. If accepted, they will be listed as "ineligible dependents" under the main family account and do not need to be removed.
View the post on X
Income in Citizen’s Account
The official Citizen’s Account customer service account also clarified on X the procedure for reporting unstable or fluctuating income.
The program stated that if income fluctuates, applicants should enter the average monthly income over the past 12 months.
It also stressed that any additional income must be disclosed. If eligibility criteria are met, the applicant will receive support.
