Citizen’s Account clarifies loan deductions do not affect support eligibility

The Citizen’s Account program has clarified its position on financial obligations and bank loans in relation to calculating support for beneficiaries, emphasizing the need to disclose total income according to approved regulations.

The clarification came in response to a query from a follower on the official beneficiary services account, regarding the value of support after deducting real estate loan installments from his pension.

The beneficiary explained that he is retired and that real estate loan installments are automatically deducted from his account, resulting in him receiving less than the income amount he reported, which did not account for the deductions. He asked whether he should update his information.

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The Citizen’s Account program responded via its X platform page that loans and financial obligations are not considered when calculating support. The program stressed the importance of declaring total income, including pensions or social insurance income, and entering the full salary amount with all allowances and bonuses.

This clarification is part of the program’s ongoing guidance on the information that must be disclosed during registration or when updating details, to ensure eligibility is calculated according to established regulations.