Citizen’s Account: housing address changes require manual contract update
Saudi Citizen’s Account program says beneficiaries must manually update their housing address and lease contract details if their residence changes.
Key Takeaways
AIA query was submitted to the official Beneficiary Service account of the Citizen’s Account program by a follower who asked: "I changed my housing address and have a new lease contract, but I’m not sure if I need to update it myself or if the website updates it automatically?"
The Citizen’s Account program clarified on its X (formerly Twitter) page that if there is any change in your personal data, you must first update your information on the Subul platform.
It added: "After that, you can import your national address by going to your account (Beneficiary Profile - Address) and clicking the 'Import National Address' button."
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Updating information in Citizen’s Account
The Citizen’s Account program has outlined the required steps when a beneficiary’s information changes.
The program added, via its Beneficiary Service account on X, that if there is any change in a beneficiary’s income data, they must log in to their account.
It continued that the beneficiary should then click on the 'Beneficiary Profile, General Information' icon, update the income data, and save it. The information will then be reviewed, verified, and eligibility will be reassessed.