Citizen’s Account clarifies support rules for beneficiaries abroad

Saudi Arabia’s Citizen’s Account program has responded to questions about whether traveling outside the Kingdom affects beneficiaries’ eligibility for support.

Does Citizen’s Account stop for those traveling abroad?

A beneficiary asked whether Citizen’s Account payments are halted for those who travel abroad. The program clarified that the total number of days the main beneficiary or any dependents spend outside Saudi Arabia is counted. If this period exceeds 90 days within the past 12 months, whether consecutively or intermittently, the corresponding amount is deducted from the Citizen’s Account support, based on the daily entitlement for the actual eligibility period.

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Does registration in social insurance affect Citizen’s Account?

The Citizen’s Account program previously clarified that registering with social insurance does not affect eligibility for Citizen’s Account. Data is verified regularly, and support payments are disbursed based on the information confirmed for each payment cycle.

The program also noted that if any changes occur in the data, they will be reviewed and verified, and eligibility will be reassessed accordingly.

Eligibility review in Citizen’s Account

Through its X platform page, the Citizen’s Account program explained the timeline for reviewing eligibility for applicants who submit support requests after October 10, 2023.

The program stated that if an application is submitted after October 10, eligibility status will be reviewed and applicants will be notified about meeting the requirements by checking their “Eligibility” section during the December eligibility cycle.

How to register for Citizen’s Account

The Citizen’s Account program outlined the process for new registrations. Applicants can register via the app or the official online portal at https://eservices.ca.gov.sa/#/register.

Registration involves following these steps: signing up, completing the required information, and submitting the application.