Citizen’s Account warns independents: electricity meter, lease must match

The Citizen’s Account program has emphasized that the electricity meter must be linked to the rental unit and registered in the applicant’s name when submitting a lease contract to prove independent status, warning that any mismatch in the data could affect eligibility.

The clarification came in response to a beneficiary’s inquiry on the official customer service account, asking whether having the electricity meter in her brother’s name would impact her support eligibility, despite renting a unit from him and having a documented lease through the Ejar platform.

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The program explained that if an applicant registers as an independent and selects “valid lease contract from Ejar platform” as the type of document, the electricity meter number must be linked to the rental unit and registered in the applicant’s name to avoid affecting their eligibility for support.

Citizen’s Account also stressed that providing incorrect information is a violation and may result in penalties according to the program’s approved policies and regulations.