Zakat and Customs Authority clarifies responsibility for customs clearance
Saudi Zakat, Tax and Customs Authority says carriers are responsible for customs clearance, and complaints about service should be directed to the Transport Authority.
Key Takeaways
AIThe Zakat, Tax and Customs Authority has clarified which party is responsible for customs clearance procedures, responding to an inquiry about who is in charge of completing these processes.
The authority stated via its 'Ask Zakat, Tax and Customs' account on X that customs clearance is the responsibility of the carrier. It explained that the customs declaration is prepared and the required documents are submitted through the carrier’s appointed customs broker.
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The authority advised beneficiaries to contact the carrier directly, as it is the party responsible for customs clearance procedures.
It added that if a beneficiary is dissatisfied with the service provided by the carrier, they may contact the Transport General Authority, which is responsible for handling such complaints.