Musaned outlines steps if domestic worker refuses work after probation

Saudi Arabia’s official Musaned platform for domestic labor services has clarified the procedures to follow if a domestic worker refuses to work after the probation period ends.

According to Musaned, employers can submit a refusal-of-work request by logging into their Musaned account and following these steps:

1- Go to the “Workers” page from the menu on the right.

2- View the list of domestic workers currently under your sponsorship.

3- Click on “View Details” for the worker you wish to file a refusal-of-work request about.

4- Select the option to submit a request or report.

5- Choose “Submit refusal-of-work request.”

6- Complete the request steps and add additional details, including the reason for refusal.

7- Agree to the declaration and submit the request.

8- A link to the refusal-of-work request will be sent to the worker via SMS.

9- The worker must enter their residency number, input the verification code sent to them, and approve the request within three days. Once the worker accepts, an official refusal-of-work report is issued on the platform.

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This clarification came in response to a user inquiry: “What are the procedures if a domestic worker refuses to work after the probation period?”