Cancelling a tenant’s lease does not affect Citizen’s Account eligibility, program says
The Citizen’s Account program clarified that cancelling a tenant’s active lease does not impact the landlord’s eligibility for support.
Key Takeaways
AIA question was submitted to the Citizen’s Account program by a follower, asking: "Hello, I am renting to someone with an active lease and I want to cancel the tenant’s contract. Will cancelling the lease affect my eligibility for the Citizen’s Account?"
The Citizen’s Account program responded via its X (formerly Twitter) page, stating that cancelling a tenant’s lease does not affect eligibility for the Citizen’s Account.
View the post on X
Income reporting for Citizen’s Account
The official customer service account for the Citizen’s Account program also explained on X the procedure to follow if income is unstable or fluctuating.
The program advised that if income is variable, applicants should enter the average monthly income for the past 12 months.
It also stressed that any additional income must be disclosed, noting that if eligibility requirements are met, the applicant will receive support.