Eight steps to resolve stalled transactions online via Absher’s Tawasul service
Saudi Arabia’s General Directorate of Passports outlines how citizens and residents can complete pending transactions online using the Tawasul service on Absher.
Key Takeaways
AISaudi Arabia’s General Directorate of Passports has announced that the Tawasul service, available through the Absher platform, enables users to submit and complete transactions that could not be processed electronically, without the need to visit passport offices in person.
In a statement on its official X account, the directorate explained that the service allows beneficiaries to submit their requests online and complete procedures through Absher, helping to streamline processes and save time and effort.
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How to use the Tawasul service
The directorate outlined the following steps to benefit from the service:
Log in to the Absher platform.
Select “My Services.”
Go to “Passports.”
Choose the “Tawasul” service.
Click on “Submit New Request.”
Select the relevant section and sub-service.
Describe your request and attach the required documents.
Submit the request electronically.
The General Directorate of Passports emphasized that the Tawasul service is exclusively available via Absher, urging users to utilize it for transactions that cannot be completed through standard electronic services.