Commerce Ministry conducts 383,000 inspections, handles 443,000 consumer reports, adopts AI for anti-concealment index
Saudi Arabia’s Ministry of Commerce carried out 383,000 inspections and addressed 443,000 consumer complaints by September 2026, also launching 58 vehicle recalls.
Key Takeaways
AIThe Ministry of Commerce conducted 383,000 inspection tours and addressed 443,000 consumer protection reports during 2026 (up to September). The ministry also launched 58 recall campaigns covering 222,410 vehicles and 8,508 products.
The ministry has begun using artificial intelligence to process commercial reports, guide regulatory activities, and enhance risk-based oversight in the precious metals and gemstones sector.
Regarding the fight against commercial concealment, which involves 13 government agencies, more than 34,000 inspection tours were carried out by September 2026. Data showed 1,066 initial cases of suspected concealment and 77 market rule violations.
The National Program to Combat Commercial Concealment has started using artificial intelligence to develop a concealment index and create an electronic system for reporting suspected cases and directing inspection teams. This comes as new regulations for correcting violations of the anti-concealment law have been issued.